This is my go-to Best Buy store because of location. The phone department definitely knows what they are doing and I believe they have the best customer service. However, the customer service lacks in all the other departments. I also wished the employees were more knowledgable about the products because there have been times where I knew more about the product than they did.
On the over hand, the store is very well organized and well stocked for the most part.
If customer service was a WAY better, then I would upgrade to 3 stars instead of the 2 stars im giving them.
Good to note, know what you want to buy before you go.