I usually get great service back home. So I expected the same when I was on vacation with the family. We decided to go to Friday's on our last day in Vegas for the appetizers and to avoid the crowds. We were a party of eight so I expected a long wait. When I arrived the "greeter" didn't greet us. She just said "How many?" She immediately said "It's gonna be a while" but didn't say how long. She looked stressed so I didn't follow up. My wife then asked and she told her 30-45 min. When we were finally seated they gave us a table in the back which was empty. We were sitting for ten minutes before we grabbed a hostess and asked her for an appetizer menu. She said she would get one for us but never appeared again. The waitress finally came and we still hadn't even been served water. I asked for water for everyone and she disappeared for another 5-10 min. She came back with the waters and took our orders. We waited another 10 minutes for our drink orders to arrive and 40 minutes for our food. When the drinks arrived one of the drinks was wrong. My son had to wait another 15 min for his Arnold Palmer. A few of our meals were endless appetizers but because of our poor service we put in a refill on the appetizer order and that took an additional 25 min to get. Overall I'm dissatisfied with the service. The food was great but because of the service I didn't enjoy it at all.