We have dined here frequently but lately is going downhill fast. Ordered a chicken filly sandwich go to pick up and they tell me they don't have the buns for it did I want it on sourdough toast, I declined and ordered from the location by Old Towne Scottsdale to get the sandwich we wanted. Last night ordered a double cheeseburger with fries, the bun was so soggy so unusable, lettuce was severely wilted, tomato was terrible and very small amount of fries. So called to speak to manager Nathan explained situation to him he did offer to make another one no thanks and then offered gift card and call this am from district manager well now almost 3pm and still no call. So pick a different location.