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| - My husband and I are only here temporarily (2.5 years) for his job, so we are traveling back home to the Midwest frequently, and can't take our dogs. We have two small pups (a Shih Tzu and a Bichon/Poodle mix) and we are VERY picky about where we will leave them, because they are very precious to us, and up until this point we've only had to leave them with family members. I did a TON of research after we moved here to find the best option for boarding, and found Small Town Dog. And, after boarding with them 7 or 8 times, I won't take my dogs anywhere else. Here's my honest feedback:
Negatives:
- There really isn't a good outdoor run - just an alleyway with fences on either side that the dogs are walked out to twice a day....that's the downside of being in the middle of a city.
- I don't love the neighborhood....but the facility itself is back in a protected corner of the strip mall, which helps a little.
-The dogs are placed on piddle pads, and since they are only let out twice a day they often smell like urine when I get them home...but I would bathe them after being gone even if they didn't smell, so it really doesn't bother me that much.
Positives:
- The dogs are never in a small kennel. They are always in an open-top "fence" in a room with other dogs and people.
- They are never forced to interact with other dogs in open spaces. (my dogs are sweet, but very timid around other dogs and prefer their own space)
- They can have their own beds and toys.
- They are never alone. Susan and at least one other employee (they have hired a few people now that they've been so busy) are always in the room - sleeping, watching movies, etc. That's VERY important to me, knowing that someone is with them every hour of the day.
- Yes, the place used to smell like smoke (as one negative reviewer noted), and it used to drive me nuts because I detest smoke. However, shortly after the new year they moved over one office space to the left, and have since stopped smoking indoors. Nothing I bring home smells like smoke anymore.
- It's an easy commute from the airport to pick them up.
- Their hours are amazing (I believe it's 7 am - 10 pm), and they are VERY willing to open the doors early for you to drop off if needed, and also willing to let you in late to pick the pups up. This is important to us, because we sometimes fly odd hours, and I don't want to go home without the dogs!
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