I recently went to Aroma for the first time. I wanted to get my arms waxed and I wanted to go somewhere new. The location is convenient and they have 15% off on Tuesdays and Wednesdays, so I chose to go here! I walked in and they were able to take me right away. They do have a lot of appointments, so in the future I may book in advance if I know I won't have a lot of free time. Aroma is very clean and has a very nice atmosphere. I was taken upstairs to get waxed. They have at least a few waxing rooms rooms as well as space for other treatments including manicures. I also saw that they have several boxes of different flavours of tea for customers to enjoy. Also, when I entered Aroma, there was a lovely strong lemon scent. They have water downstairs for customers to enjoy. Now for the waxing! I LOOOOOVED it!!!! The wax used was very thick and creamy, but it came off very well. I was impressed with how clean my skin was after each rip. There was barely any pain. There was very little wax residue. My waxer could have been more attentive in getting remaining hairs pulled and cleaning off the wax, but whatever. I will definitely come back here for my waxing needs (minus eyebrows because I get them waxed for $7 elsewhere :P). I made sure to grab a few candies from the candy bowl at the nail station on my way downstairs. :P