Just bought a new Countryman S from Salesperson Xavier. He was great with everything except he was helping not just us, but seemed to be two other couples! In fact he took so long the lady he was helping next to us ended up leaving. The price we got for the Counryman seemed way more than i wanted to pay! And they weren't about to budge on the price! For this being a $46K SUV you think they could of threw in some free racing stripes or something! this car is not even loaded yet it cost almost $50K!! Not once did a manger come over thanking us for the good purchase nor come introduce himself like other dealerships! Almost like he was to proud to show his face out of the office! The actual Countryman i originally wanted to purchased was being driven by the General Manager. And later to find they are suppose to keep the cars clean and ready for sale anytime!! But when my husband went to check it out he smelled smoke and saw a bunch of kids clothes and food all over the car! Shows you what kind of person the GM really is! So overall my experience there wasn't the best and I regret getting the Countryman I got!!