First of all, I always feel like I am in a used car lot b/c the salespeople are just that: Salespeople. They are nice enough but one lady let me leave the store with my new glasses askew, to which I had to return the next day to get readjusted.
Then there's the lenses: THEY SUCK!!! I had to get my lenses replaced 3, yes, 3 times b/c the quality is so bad. Finally I paid extra for the 'Rolls Royce' of lenses. What a rip off. I plan on contacting channel 13 b/c of their extremely low quality and the fact that I had to pay a lot extra for decent lenses. They also blamed me for what went wrong with my lenses 3x, telling me I am using chemicals that peeled off the first layer of the lens. (I have been wearing glasses for 40+ years... I think I know better).
Solution? I am going to Pearle Vision or Costco next time. Lenscrafters is terrible.