First time at this Hawthorne's. On the positive side, the store including the rest rooms were very clean.
Our waiter Chris was nice, but despite our ability to clearly articulate what we wanted. Our order was wrong at several levels. The food is ok and is presented nicely.
We ordered a bowel of Chili that was tasty, but were told there were no crackers, they gave us some cornbread instead. The table behind us had 2 small children who were tossing the little Goldfish crackers on the floor. ????
I ordered the Tri-color tortellini with 1 meatball on the side the dish came with the meatball chopped up in it, ruined the plate. We also had to remind the waiter that the BLTA (Avacado) did not arrive with the other dishes, despite clearly watching him write it down in front of us.
Lunch was ruined even though he tried to correct the errors but failed to remove the tortellini from the check, therefore we will not be back.