Bank of America seems to want to limit personal interactions. 3 people working offices with a checkin person. An hour wait. Tried to check in online before coming but was unable. They want you to use ATM for deposits instead of walking in to deal with a teller. You can complain but no one cares.
As I sit here waiting, they are directing people out of teller lines to use ATM. Lobby Lady is assisting customers in line with deposit slips and are asking out loud in lobby how much cash back people want to get and what it is to be used for.
RUDE and UNPROFESSIONAL!!!!!