Vapiano has an attractive and open seating layout which sparked my interest and led me to try heavier Italian food instead of lighter alternatives for lunch. The menu offers the favorites including pastas, pizzas, salads, and soups. The food is prepared in plane view in-front of you which allows for the option to exclude any ingredients should you prefer it.
There is no Wow factor which would differentiate Vapiano's menu from other Italian eateries. I would describe the taste, creativity, and quality of food as generic. The portions are large but serve little benefit since the lacking taste leaves little appetite to finish it all.
You are provided a card which records your order history. The transaction is completed when you deposit the card to the cashier along with a payment type. I find the process to be unnecessarily cumbersome.
Overall Vapiano's is one convenient option in Uptown Charlotte however the quality of food and the complexity of completing a transaction earns Vapiano's at most a third or fourth back up option.