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| - Worst day camp!! This is the second time I used them in 3 weeks, first time went well and this time was not worth the money at all!!! I am going to spare the name of the person who I dealt with but she knows who she is.
When I picked up my 2 dogs tonight I asked how did they do. She replies, Diesel did well but Bentley spent most of the day on 'timeout' she said within 10 min he started a a fight so they put him on timeout. I gave her a look and asked a clarifying question, so he was in a kennel all day. She said yes most of the day, maybe we try him here on a less busy day. I said ok, how am I suppose to know what a less busy day is. She said to call and ask them directly not the call center that everyone automatically get's routed to.
So again, I ask, I spent money for him to sit in a kennel all day and no one thought to call me?! She said, we were really really busy today, had 100 dogs in 4 camps and we were slammed. (this is NOT a customers problem, if that is too many dogs get more help or don't put yourself at max capacity) She said and due to that we couldn't keep our eye on Bentley so we put him in timeout. Really glad I spent money to have him locked up all day. Get TRAINED staff that can watch dogs behavior and know how to correct it vs. just lock them up. Never again am I coming here, this place is a joke! Go support the local people and their daycare and boarding and don't support this place where all they want is your money and don't care about your dog. I wouldn't be so mad if they had just called me to tell me the situation and given me the option to come and pick him up so he wasn't locked up all day in a cement kennel.
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