I've been coming to Popular nails for a few years now for pedicures and never had a reason to complain. The techs are all friendly and efficient, my pedicures look good, and I just generally have nothing to complain about. I am no pedicure expert and have never gotten a manicure here (I bite my nails, I know, gross, but it isn't worth the money to me if I'm just going to be picking at my fingernails).
I do want to give a shout out to Viet. She has an amazing life story and I was so glad I got her. Unfortunately, I don't see her there all the time.
Bottom line - service is quick and friendly and the prices are reasonable. They don't try to talk you into adding on services, either.