I think it's hilarious when I have a great time somewhere and feel inclined to write a review, then read other peoples reviews and see negative reviews that have more to do with their own faults than the establishments. People have this damn sense of entitlement and "the customer is always right" attitude that baffles me. Perhaps I'm biased as I'm in a service industry, but whatever.
I have to say that my experiences at Handlebar have been great, so far. The bartenders are are friendly and the atmosphere is comfortable. We went there with a group of 10+ (some came and some went over the course of a few hours) and they were right on with the service, even with the water refills, which is important to me. I just like the place and enjoy riding my bike up there. Next time I'll get some names to give kudos too, but for now I have to say everyone I've been helped by there seemed very nice.