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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I met Dan at the Home Expo in Glendale. There were many water softener companies at the expo, but I liked Dan's booth the best because it wasn't expensive and elaborate. He just had the equipment and brochures and he was taking time to speak to each person and inquire about their individual needs. I spoke with Dan and told him I was moving in a month, or so, and wanted him to follow up with me around that time. Dan contacted me right on schedule and was patient with me as my schedule was a little crazy with home inspections and closing. When it finally came time to decide on my system, Dan did a water test and provided me with photos and descriptions of what he found. He also provided me with different options of what would work for me. TJ came out to install my softener system and filtration system. He was on time and very polite. I had several different technicians at my house that day for multiple different services and TJ was the most thorough and the most polite. He did a great job installing my system and going over the maintenance and care with me. He was careful not to scuff or damage the walls of my new house, even though his work was being done in the garage. I really appreciate that level of attention! I have no idea how Rayne's prices compare to their competitors because I was so pleased with the level of service from Dan that I didn't bother to look elsewhere. I was a customer service manager for many years and when I come across great customer service with other businesses, I prefer to do business with them. Thanks guys for doing a great job!
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