Been twice, once for dine in and once for take out. The dine in experience was much better than the take out. Service was great both times even though the waitress made sure to point out that the burgers were pricey. They will customize your order. The burger was quite tasty. I did not enjoy the bacon marmalade as I did not know it was made with onions (that was my first try of a marmalade). For the to-go trip, the beef was not nearly as tasty. It was disappointing since I had talked up my first experience. I will definitely try it again but there are cheaper, tastier places to get burgers in town.
There are many different types of tables that you could be seated at and there is both indoor and outdoor seating. The seating runs into similar issues as it did when this location was Hotel Charlotte, it can get a bit cramped. The two-tops don't provide a lot of space for food and drinks if you do more than 1 drink/entree per person. If you plan to move along the bar, you'll have to do some scooting and maneuvering if parties are seated at the tables nearby.