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  • I shop here regularly, sometimes picking up an internet order. Never had an issue until now. On December 27th I placed an order to be picked up at this store. It took until January 5th to get the item to the store, nine days. On the 5th, I received an email, late in the day telling me the ordered arrived and I had till Sunday ( two days) to pick it up. I was tied up most of the weekend, but there was a place on their web site to request additional pick up time. Problem is it didn't work. Started a chat with CS, they said order was already canceled. The store wasn't even closed yet. They wanted me to call another number to see what could be done. I had been on hold for a rep for 8 minuets and spent another 15 minutes. I told the rep it appears Target wants this item more than I do.Later I tried to send an email to express my frustration to them. No way to send an email, only phone/chat. Not interested in waiting in line again. With retail stores getting pummeled by Amazon, rigid policies and avoiding contact with customers is just dumb. I spend a lot of money at Target each year, well I used to anyway. So long .
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