We had a bad experience last night. We arrived about 6.00pm. Party of 12. I'll mak e this short and sweet and bullet point my review.
1) Food,: Ok
2) Drinks: OK
3) SERIVCE:OK . With a few exceptions. Our server felt it required to resight the establishments policy in regard to split checks in a very rude and corrective manner. In short, we where treated like children. One statement she made rings in my ears..." OK, Well thats not the way we roll, we dont do that. I'll make an exception for this one gut...but thats it.!" " Is there anyone else ?" As she was ovbviousley very disturbed and put out! I sat there and was shocked at her tone and delivery. Then a few others at my table requested separate checks because they were leaving early. I had just arrived and everyone had just been served. I saw no reason not to get a separate check. She then became very upset and said, "OK, we dont roll this way. In the future we cant do this, I'm just saying. OK? She was tototally out of line. From there it was a disaster....DOWN HILL.
When accepting large parties and establishment needs to state policy in writing or verbally on the phone or at the beginning of presentation.
I am willing to give WINDSOR another try because another server saved the day in the end...but it was very embarrasing for all involved.
And yes that finally split the check after we were scollded.
Thanks