I have always dreaded the idea of resorting to a dealership for repairs. I have a friend who used to work there and he highly recommend them to me. He called ahead and told them I was coming. They we're really great and it seems they would be to no-connected customers as well. They offer a shuttle service when you drop your car off. I was walking around looking at some other cars after I put mine in and I met a salesmen named John. He was a really cool guy. Very honest about car sales and other things we talked about. I'm proud to be an owner of a VW and to have a dealership close that won't screw you.