I just got a normal hand wash on my brand new truck. They have you pull up to what looks like a drive through car wash and I was told the brushes for the drive through wouldn't touch my truck, just the air would help dry it. I wanted hand wash because the drive through is hard on the paint. Well the brushes touched my truck and essentially paid for a normal drive through car wash plus interior cleaning which I wasn't really interested in. It looks nice, but if you tell someone it's a hand wash car wash there shouldn't go through a drive through car wash.