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  • DO NOT SIGN UP FOR THE HEATING PROTECTION PLAN! First of all, if you are planning on getting low quality furnace, A/C unit, etc then sign up for it but for those who have quality units there is no point. Plan Cost $23.99/mth Contract Term: 1 year with auto renewal What I'm pissed about is that the service center does not have a record of me requesting of cancelling my service. I asked them since 2013, how many service calls did I request? It was 2 but for 2013 when I knew I had the plan, after that I did not request anymore service checks for my units because I was under the assumption that I had the plan cancelled. The agent reminded me that if you wanted to cancel today (Aug 2016) then you would have to pay for the remaining months of your contract. That is where I got pissed because why would I renew my services? This is just another sleezy way of doing business because the agent told me that it was in my Terms and Conditions where it states that without any notice of cancellation, my service would auto renew for another year. It's a freaking Monopoly why even have contracts? To sum things up, from a common sense point of view. Enercare Management - If you are reading this you can put 2 and 2 together by seeing that why a customer like myself did not book any service check on my units knowing that I had the plan AND that I've been paying extra for someone else to service my units?
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