Ugh, I don't know why I tried this place. I've been to one other European Wax Center, and it was a horrible experience and I was hoping it was just a fluke. After today, I'm never going back to any of their locations.
First, I will say that the aesthetician working on me today was VERY nice and although it was her first week, she was speedy and knew exactly what she was doing. I think she'll do great. (quite the opposite of my experience at the other location, where the girl didn't even close the door to our room initially - and I was getting a brazilian! WTF?).
My problem with this place is the wax (I think). I had my underarms and lower legs waxed, and much of the hair is still there. When I go through the pain of waxing, I expect to come away with silky smooth skin, and that is not the case with European Wax Center (I have gone to many other salons for waxing and always leave with smooth hair-free skin!). It was the same thing last time I went (at a different location- on Val Vista), so at this point I'm assuming it's the product they use.
Disappointing to say the least.