About: http://data.yelp.com/Review/id/oGJxO7ncuMNEZKCqeBVhMQ

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About: http://data.yelp.com/Review/id/oGJxO7ncuMNEZKCqeBVhMQ Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-03-19 00:00:00 (xsd:dateTime)
itemReviewed	Firehouse Subs
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	Beware: If you are one of the few people with a cheese allergy, DO NOT GO HERE They will put cheese on your sub whether you like it or not. I do not give 1-star reviews often. Below is the reason I think this place needs corporate management ASAP: I want to start by saying I have visited multiple Firehouse Subs locations, and I have always been impressed with the service and product received. Since I love Firehouse Subs, I was excited when the Tatum location was opening up. My husband and I went for lunch within the first couple of weeks of it opening, and it was an awful experience. Firstly, the manager shouting out things at the employees very loudly). Secondly, I received a wrong order TWICE due to my lactose intolerance issues (received with cheese and then mayo). Thirdly, I being somewhat accused of trying to steal sandwiches by the person who put together the sandiwch, since I had to go to the counter to explain my very difficult(?) order to him. Since my husband had waited and waited to eat his sandwich because of my bad orders, the guy thought we had kept a sandwich. Anyway, we just decided it was a new place that was super busy, so we would try again. Today, I decided to go back. It was not busy, but the most tables were taken. I had a to-go order and specifically told the cashier that I did not want cheese or mayo on my order. I asked him to put it in big, bold letters! While waiting for my order, the manager (I think he's the manager) was once again talking to employees way too loud. He was upset that they weren't greeting everyone when they walked in. In my personal opinion, he should worry less about greeting every customer and more about QUALITY CONTROL. I received my sandwich and left. Later, when I got home, open the wrapper and there it is CHEESE, again. Once is a mistake, twice is a habit. Part of the larger issue, is how long a person who is lactose intolerant has to wait to get the other sandwich. In my opinion, corporate should go there to adjust and fix things. Although I will still support Firehouse Subs, I will not be going there too often, because that location is the closest to my house. Bottomline: I will not return to a place that is inconsiderate of sandwich changes & to hear a manager talk to his staff openly and loudly.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Nancy

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