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| - I lived here for two years. During that time, the place changed management. What was once a nice complex with responsive management turned into a "upgraded" complex with terrible management. They kept increasing rent and fee costs during my time there and provided increasingly poor service. No number of cabana-style pool chairs can make up for that.
For example, my air conditioning broke 3 times in one summer and each time it took almost 24 hours to service and I had to call and complain multiple times. The front gate was broken for nearly 6 months (I'm not sure they ever fixed it) so that the property was unsecured. And, although my mailbox wasn't one that was broken into, it did happen to others while I was there and certainly didn't increase my confidence in the place.
Then, when I finally moved out of my previously un-remodeled unit, they tried to charge me nearly $1000 in damages, presumably to cover renovations they were undergoing at the time. They wanted me to pay for all new flooring and paint, even though it was old and scratched when I moved in, and they could not provide proof of damage when I asked. When I tried to negotiate with them and offered to pay a percentage of the cost, no one would follow up with me. I emailed and physically visited their office at least 5 times. They promised calls and emails back, and I never got any. Instead, they sent me to a collections agency.
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