As a Clevelander, I tend to get tunnel vision when it comes to my ice cream, although there really are a number of great shops in the area aside from the big M to get your ice cream fix.
Z's offers a variety of ice creams both hand dipped and soft serve, along with Milk Shakes and sundaes (all aptly named after surrounding high school mascots). The "bean" in Cream & Bean notes their espresso offerings as well, but I can't comment on that just yet, as I didn't try one, but I understand that they use a local roaster and premium quality beans, so it's on my list of things to try.
Z's Bean & Cream is a nice departure from the usual Cleveland standby, and definitely takes a spot on my list of ice cream stops.