I am VERY cautious about who cuts my hair. After having gone to the same person for over 15 years, I felt it was time to try somewhere within an hour of my home!!! I was dragging my feet on getting a cut but my husband actually got recommendations, bought me a gift card and made the appointment etc!
Pros - Based on my husband's description of my hair to the staff when he went to buy my gift card, they recommended Chris. I booked my appointment and within the first 2 minutes of the consult, I felt completely comfortable. He told me what he would NOT be doing (which is where so many people go wrong with my crazy thick/long hair). Loved the cut and Chris's honesty.
Cons - he was running 20 mins behind schedule. Pretty sure that the "treatment" that was recommended was a waste of money....it definitely wasn't a waste of time because it took about 5 mins to be sprayed in, combed through and rinsed out, incidentally the same amount of time that would have been spent with a regular conditioner that they don't do when giving a "treatment". My hair did NOT feel softer and even they had a hard time combing through it with the product in....not impressed with that part. My husband was annoyed that the front desk staff didnt accurately quote him for the amount of my service. I added on the treatment so that was on me, but he described my hair and very long and very thick and was told how much it would be. They ended up charging me an extra $10 for having long hair. He was really upset with this because he had wanted to treat me and not have me pay (not a major complaint, but I find it odd that they don't know what their services cost!).