I've been coming to frances for a while now. They've got great products and they love the local community! But, today was exceptional! We thought the store opened at 10, but on Sunday they open at 12. We got to the shop at 11:45 and noticed it was closed. I exclaimed to my husband "Matt, they're closed!" And an employee heard me. She turned and said "give me a couple minutes, I'll count the money and open early for you". How great was she?!