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  • I would not recommend this car dealership giant to anyone. I purchased a brand new Kia Soul from Halleen Kia in September, 2012. (mistake #1) My bad, I was convinced that having "their guy" install add-ons to my new vehicle would be an acceptable option. (mistake #2) Within 3 months, an array of electrical issues presented themselves. In just under 1 year, my vehicle has been towed back to them 4 times and in service due to electrical issues at least 6 times. The car is not even a year and a half old. Eric Halleen's promise to "work with me" has turned into nothing more than giving me a loaner vehicle while mine is in service. How is that working with me? The vehicle is either a lemon from the manufacturer or a lemon due to "their guy". I still must arrive to my car in random locations, find that it will not start, have to wait on a tow truck, have to have it towed, have to deal with service and the dealership and a loaner vehicle, have to take more time to sort it all out and overall have to worry that I may be faced with an unreliable vehicle at any given moment during my rather busy and always on the go life. If I wanted lemons, I would visit the West Side Market. And I wouldn't have to pay hundreds of dollars every month for them either. And if I found them to be rotten a week later, it would not be that big of a deal. My vehicle however? That is a different story. Eric Halleen, how will you work with me this time?
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