I don't understand why the reviews of this bakery are so sensationalistic and rude.
The owner is a character, but where is the harm in that? She was very nice to me. I didn't know what to get, and she suggested a poppy seed roll. It was delcious, fresh and large. The price was reasonable, especially considering the prime location and how hard it is to find really good Central and Eastern European bakery in Montreal (Cheskie's has more selection, of course).
Maybe the owner has reprimanded customers who take pictures because the end up in mocking reviews.
I would also venture that she is curt with some customers because she runs a business on her own and is not entirely comfortable in English or French.
If you want to try European pastries, give this place a shot.