Dealership tried to steal $900 from me by not sending in a cancellation request to Total Care Auto for a warranty I did not want. I signed, dated and sent the document January 19th and magically, the gentlemen Adam and Justin forgot to send this over, after clearly not wanting to refund me in the first place. After 2 months of unanswered calls and emails, a woman named Laura D. stepped in and finally resolved this... she actually honored her word. Happy to provide screenshots of their terrible customer service (or lack thereof from Shannon and the above-mentioned) to any curious potential buyer.