I've been here a number of times and always enjoy the food and ambiance. It's a great neighborhood spot. Great vibe and generally really friendly. Service-wise it lacks sometimes - like, several staff members can walk by a table full of empty glasses and not stop to see if we need another round or more water.
But tonight I went in for my mac and cheese fix (amazing!!) and there was a new host working. She was awesome. Short blonde hair and super professional and pleasant. She took our order when the server didn't get to us and was overall just really welcoming.
Sometimes you have to flag someone down to get your order in, but in general a really fun place to go.