This was my first time in a Jos. A. Bank, and I must say that I was a bit nervous regarding what my experience might be. In short, I could not have been more pleased! Vlad treated me like family and was with me every step. He was a sort of experienced father figure who knew all the right answers and fit me perfectly with 2 beautiful suits. Jake was also very helpful and was kind of like having a younger brother there to make sure I didn't leave looking like an old man! The experience was all around amazing! Top notch crew here! Great product, and good prices. I highly recommend it!