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  • Honestly not even a one star. I came in from out of town celebrating a friends pregnancy and have never been to a Dave and busters. We walked in and were politely sat and our waitress took our drinks. 20 mins later roughly we finally got our drinks. Mind you we were not even given water or anything at that matter. We knew what appetizers we wanted and we knew our dinner choices also. We all ordered the TNT drink, after we finished our drink we were told that we could only have one drink per hour!! Ou of confusion we were like etc what are you talking about this is also a bar and if we had limited drinks we should if definitely been told before hand. We got our food, the service was absolutely the worst and like any customer we sat there discussing over dinner how long it took and how awful it was too be out of specific key items that would've made our dinner much more enjoyable ( for example: I got chips and Queso with guac, I was almost always out of the queso and guac or the chips and had to constantly ask for more which in all matter took about 15 minutes. There was no one else in the restaurant). We had multiple conversations with the manager about how it was taking forever for our food to arrive and also with our drinks. After about 20 Minutes of absolutely no service the manager comes back and asks us to leave for "cursing at the waitress"... we never cursed at the waitress and we're always very polite even when we're absolutely dissatisfied with he service that was provided. The point of the matter is the waitress must of been on the other side of the booth listening about everything we were saying.. then complained to the manager about our judgements about her service, said we were cursing at her and treated her poorly. We got kicked out and they put 6 extra drinks on our tab and asked us to leave, we never got those drinks and actually had to semi cause a scene to have them removed. We ended settling our bill and leaving but the feelings towards Dave and busters management and service/waitresses is absolutely a -20 haha I've never had this bad of service in my life. *side note... we were basically kicked out for what we were talking about in a "private booth" which means our waitress was on the other side just hanging out eves dropping. Get a job/ life.
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