They were so great - I called and they said they would be out at a certain time, and lo and behold they showed up. He looked at our system and told us what we should do, and we said - can we get something cheaper? He said "no problem" once he realized we're not into sound systems, rewired what we had and made our Bose work. We will be moving soon and did not want to spend a bunch of money on upgrades and they were totally sympathetic, I really appreciated that,
as we are on a fixed income. I would always recommend and use them if we need future work! They are really top notch!