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| - Love the classes! Love the instructors. Great studio. Love the environment.
Only problem I have here which gets a negative one star is the front desk.
The girls at the front desk can be rude and unwelcoming with their lack of smiling, eye contact, and responsive cues. They basically just look at you like they're annoyed with whatever it is you have to say. I can say that 4/6 times I've asked questions, I have received unfriendly stares. This clearly has happened repetitively to the point where I feel it necessary to post about it. Makes me just never want to ask any questions or even try and make small talk with anyone because everyone just stares at you and gives you bad vibes.
I will say that I have had 2 positive experiences with the front desk girls; one was via phone call, and the other an in person interaction. Whomever I spoke to those 2x, thank you for being sweet, and answering my questions with care.
To all of the other times, the perceivably annoyed stares and lack of interest aren't appreciated. After all, isn't this studio based on fitness, motivation, and good vibes? Where are the good vibes from the front desk?! Just seems so ironic.
Other than that upsetting fact, I do love the classes this studio has to offer. Great instruction and great structure to every class.
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