I am a big Costco fan. The business model and customer service is superb. This Costco is extremely busy. Do everything you can not to go on a weekend or you will suffer. The selection is usually pretty good here. A few of the things I love are the satisfaction guarantee, the meat selection, and the coupon books.
That said there are several things that could be better. The eye center staff is very rude, the staff at the returns desk can sometimes make you feel like a criminal. It is 100% satisfaction guaranteed, nuff said. There are a ton of old people I mean bus loads. Seriously get the hell out of the way or build a senior Costco in Sun City for Gods sake. I have also had cashiers not give me the coupon discount on a couple occasions and then I have to wait in an abandoned line for a manager to come and credit me back. It is a real hassle on the customers part.
Other than those issues Costco obviously is a great place to shop at for bulk items and speaks for itself. If you are seriously reading this review trying to decide if it is for you then you must be new to America or planet Earth.