I did not really do my actual shopping in Future Shop. I was just here for a internet order pick up.
Maybe I would get better service if I had purchased my TV directly from a Sale Associate. I was not offered any help to load my TV in the car until a more senior staff saw me struggling with my purchase.
The cashier that cashed me out did not even look at the total purchase price on my invoice and wanted to charge me more based on the sale price that day instead of the actual price I placed my order which is $50 more and even told me that it was the extra Environmental fees.
Staff just have this I don't want to be here vibe.... I hope they might not have a job if people just buy everything from internet if we never get any real customer service anyway!