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  • Horrible..... their latte machine is always broken in the morning and they dont tell you untill after you have waited in line and then pay. The lady asked me "Would you like something else like a diet coke or something?" Yeah like instead of a hot latte to start my day at 5am I'd prefer a diet coke :rolls eyes:. Today when I ordered breakfast (one sausage egg mcmuffin, a sausage biscuit and two hash browns) i noticed my bag was a little light so I looked and the mcmuffin wasn't inside. I let her know and they gave me the sausage mcmuffin. I opened it before leaving and there was no egg on it. I let her know and she said I needed to pay for it. I told her that's ridiculous that if i didnt even check i wouldn't have got anything let alone the egg. The manager got an attitude and said "You know what forget you" and gave me my mcmuffin with egg. I mean come on. Seriously. Fix your customer service AND your latte machine and stop wasting my time in the morning when I'm trying to get to work. I wish I could give ZERO stars.
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