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  • Pretty disappointed with my visit here today. I first fell in love with Basin when I visited their location in downtown Disney World. Their products are significantly cheaper than Lush and I feel like their scents are much cleaner and more natural than some of the concoctions that Lush comes up with. I was excited to visit this location since there aren't many physical stores in the US. I even added it to my "must do" list for Vegas. From start to finish the visit was lackluster. I mainly shop for bath bombs when I'm at the store. They were lacking in product with many of their bath bomb bins empty. They attempted to make the bins look full by putting the same scent into multiple bins. The area in the center of the store where they invite you to try their products was extremely dirty and disgusting. It looks like there was no one interested in cleaning it. Against my better judgement I still purchased 7 bath bombs. The cashier who checked me out started making random comments when checking my ID. She asked me "are you sure this is your ID and not your sister's?". I was checking out around 10:30PM and wasn't sure if she was joking or if she was just tired. She continued to make comments about the shopping bags I was carrying. Overall it was an awkward experience that left a lasting impression. I would not go back to Basin.
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