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  • Absolutely worst possible experience. We booked the Maxi's Banquet room for our wedding rehearsal dinner. Excited to show off Little Italy to our wedding guests, we chose Maxi's because they offered us private banquet room for our group of 25 out of town guests. We worked with the restaurant manager, Fatian, 8 months in advance to book the space and select a customized menu well in advance. When we arrived, the hostess told us the room was not ready- they had booked another rehearsal dinner in the banquet room just before ours. They said the other group was "wrapping up" and asked us to wait a few minutes. So, there we were....25 of us, all dressed up for a rehearsal dinner, standing on the curb of Maxi's in Little Italy crowded around the little hostess stand. After 20 minutes of waiting, we were anxious. After 30 minutes, we were frustrated. After 50 minutes of waiting for a banquet room we booked well in advance, and when the restaurant manager finally came to even acknowledge us, he asked us to "wait just a little longer". He was completely clueless. Fed up and frustrated, not just because we were already waiting nearly an hour, but also because the other party wasn't even done with their dinner yet. Clearly, we weren't getting into the banquet room any time soon and yet Fatian kept asking us to "just wait". Luckily, we were able to take our 25 guests across the street to Gusto! Ristorante Italian where they took us in, sat us, and make a delicious meal in no time. The Accordian even played for us to provide upbeat entertainment. Huge thank you to Gusto for saving the day, and a huge disappointment in Maxi's and their incredibly slow and completely not concerned staff.
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