Bed Bath & Beyond is not a store I visit frequently when I need stuff for the home but, occasionally, they have just what I need. The customer service here is excellent. I've come to the store to place orders for items that are only available online, and this helps me avoid shipping costs and allows me to use more than one coupon (which is the issue with ordering online). The employees are always very helpful with this process. Returns are quick and easy and they have a great return policy.
The store layout is tight and sometimes disorganized. The prices are not always the cheapest for basic things that you can find elsewhere, but you can always use your coupons, which are easy to come by and never really expire. Don't even bother coming here without a coupon, because you'll most definitely be overspending!