First off let me start by saying I am a Hilton Diamond member (so i stay at a lot of Hiltons throughout the nation..) Tom is as good as it gets. His staff is very respectable and provide great customer service. we booked an event here, and he had his staff set up the conference room on the second floor. It was clean, set up well, and spacious. The next morning we had breakfast. Eggs sausage, waffles, oj and apple juice. Had some other choices of course....Great food, great service again. Room was clean and spacious, had a full fridge that made ice etc. Good size pool with a great workout room. Free weights, nautilus, and treadmills. I would recommend him and this hotel for any of your meetings, events and stays. Thanks TOM!