Like Hale & Hearty in the States but more expensive and less delicious.
They really need to put up a sign telling newcomers where to stand and how to order, otherwise you will end up waiting on an imaginary line where your number comes up...never.
On my first visit, I opted for the freshii designed spinach-tuna salad with almonds, apples, and honey dijon dressing. The spinach was so metallic tasting and the tuna so bland, I "tossed" it (in the bin) after a few bites.
I went back weeks later to custom create my own salad, spending $11 to compose the salade par excellence. It was only when I took my ingenious creation home that I realized the salad maker forgot to add the protein that I was charged an extra $4 for.
Blech ingredients + incompetent service = Not impressed.
Lettuce hope they improve.