Been to Vegas bunches of times, but this was my 1st stay at New York New York. I really wasn't sure what to expect, and was hoping it was nice. I was not disappointed. I checked in prior to our arrival using their mobile check-in service, entered our approximate arrival time, and then received an e-mail about 1 hour before notifying us that our room was ready. Picked up our keys from the kiosk in the lobby and headed up to our room on the 11th floor in the New Yorker tower. Our room was clean and well appointed. We weren't in the room that much, but when we returned at the end of our adventures on the strip, the bed was very comfy. My husband and I go to Vegas several times a year, and we will be adding New York New York to our hotel rotation.