Update: Unfortunately, I had to return due to family obligations. I had hopes that maybe, this year would be different. I could literally copy and paste my review from last year. We had the same miserable server and the same issues were had. My favorite part of the evening is when she brought us 3 orders (which aren't cheap) of escargot and when we told her we didn't order it, she proceeded to argue with us. She informed us that we had to have ordered it since she "wrote it down". Another favorite was when, in the middle of taking our table's orders, she abruptly left. We didn't know where she went until we saw her bringing salads to an adjacent table. What? Again, the food is too expensive to maintain staff on the payroll that clearly don't give a care about service quality. I pray that I'm not stuck coming back here next Christmas.
My family and I made reservations here for Christmas Eve. I have worked many holidays and can appreciate that it can be challenging to be "all in" when others are able to be at home. With that being said, it helps nothing to be miserable and acting as if engaging with customers is a huge burden. Any questions that we asked of our waitress was met with attitude. Someone in our party asked if they served an item and her response was "you'll have to look at the menu". Upon arrival of our meals, someone in my group received something that he didn't order. The waitress proceeded to argue with him about it to the point that he just went with it. For a more expensive restaurant, I would have definitely expected a better quality of service. I will not be returning.