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  • My puppy Eli broke his leg, and after taking him to Banfield in Mesa (the vets inside Pet Smart) we were quoted at $2500-$3500 to fix his leg. I was super sick to my stomach. Banfield won't even fix broken legs, so they refered us to the VCA in Mesa. Banfield charged $400 for x-rays and a splint. Anyone who is an animal lover knows there is no price to put on a companion, but then again when you're in this economy, things are very tight. After posting a cry for help on Craigslist, I was referred to Dr. Barbara Capwell about 8 times. I called up, and the receptionist Gretchen was so helpful and compassionate. Dr. Capwell did the surgery for about 1/3 of the cost, and she specializes in orthopedic surgery. She was so helpful and explained EVERYTHING! The clinic is very down to earth, unlike Banfield, which the employees are "cold" and don't really show any compassion. They are paid on commission so all they care about is making a buck. I will be canceling my Banfield plan for all my pets and switch to Gentle Care. I couldn't be more please with a vet.
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