This was an amazing stay! My husband and I came for a staycation night just to get away. We specifically got the suite because we wanted a fireplace, and I was blown away by how beautiful the room was - and the rate I got it at.
Housekeeping sent three people up to my room to deliver firewood and start the fireplace for me - going above and beyond anything I expected. I'm so glad they did as I thought it would be electric.
In-room dining was delicious and the service during was great; we ordered dinner, dessert and breakfast.
Not once did I have a moment of negative customer service, and on top of that I was interacted with more during this one night stay than with most longer stays I've had other establishments.
Even afterward, we left a hat behind and received an email and phone call about getting it back to us.
All that, and I've not even touched on the beauty of the location and hotel itself. Such a great stay - we'll be back. Thank you.