I'm looking at reviews for flooring places and decided to check out what Yelpers had to say about Nonn's, because my impression 7-8 years ago was not favorable. Interestingly enough, my experience shopping there is exactly as people are describing: uninterested staff and, when you do ask questions, they're snotty. Like I said, 7-8 years ago I was looking to replace my entire first floor (920 sq. ft.) with hardwood. I went in there looking for samples and was never acknowledged, even when I walked by the two employees who were chatting with each other. I finally asked a few questions and received such chilly and condescending responses that I left and spent my $$ elsewhere (about $13K). It was such an odd experience that - to this day - I remember every time I drive past the place. Now that I need to replace the carpet on the second floor, I'd be hard pressed to give Nonn's a second chance. I might stop by, though, and see if customer service has improved ...