I really want to like this place, but I've had a bad experience every time I've ordered from them. A few weeks ago, I ordered delivery from Nam's and my food took almost an hour longer than the estimated arrival time. When I finally received my food, there was a curly black hair sitting directly on top of my curry. Luckily, I still had my crab rangoons and I was able to eat those, but I certainly had no appetite for the curry... I called Nam's as soon as I found the hair and was told by the employee that answered the phone that he would "leave a note" about getting me a free entree next time I ordered from them. Well, I just ordered food from them again and received a very rude phone call from one of the workers demanding to know why I was receiving a free entree. Let's just say that I am a little insulted that, after I gave them a second chance, they would call me and accuse me of lying to get free food.
Side Note: After being reassured that my food would be here in 45 minutes, it has now been an hour and I am officially never ordering from here again.