Jay. Is. Phenominal!! I went to her by a referral from my mentor, who also raves about Jay. I was nervous, as I have had a few too many bad hair cuts. Many stylists don't understand how to work with curly hair and I am usually the test subject. Jay took the time to explain what we should do to get my hair back on the right path. She made sure I was comfortable with the decisions for the cut each step of the way. She even showed me a few tricks to do at home to step up my game. She offers great ideas and really knows what's she's talking about! Jay has a life long client in me. You should definitely check her out. :)