I drive an electric car and picked this service to g32835et my car fully recharged. I have never had a problem with a parking garage charging my car. You drop your car here and leave the keys. But despite my requesting that my car be charged I had to call back to remind them. Charge was interrupted before full. Called back twice but the charger failed both times. Picked up the car with 87% charge instead of 100%. Very friendly but incompetent. Will not use again.